Last updated: July 2026
SOWELLE (“we”, “us”) operates sowellespace.com. This policy explains what information we collect from visitors and business partners, how we use it, and the choices you have. We are a B2B kitchen hardware manufacturer; we do not sell to consumers through this website and we do not sell personal data to anyone.
Information we collect
We collect information you choose to send us: your name, company, email address, phone or WhatsApp number, country, and the content of your enquiry when you submit a contact or quotation form, email us, or message us on WhatsApp or WeChat. We also collect standard technical data automatically through analytics cookies: pages visited, approximate location (country/city level), device and browser type, and referral source.
How we use it
Enquiry data is used solely to respond to your request, prepare quotations, arrange samples and manage the business relationship. Analytics data is used in aggregate to understand which products and content are useful so we can improve the site. We do not use your data for third-party advertising and we do not send marketing email without your consent.
Cookies and analytics
This site uses Google Analytics 4 to measure site usage, and functional cookies required for language selection and caching. You can block cookies in your browser settings without losing access to any content on this site.
Sharing
We share personal data only with service providers needed to operate this website (hosting, email delivery, analytics) and only to the extent required. If you place an order, relevant details are shared with logistics and inspection partners to fulfil it. We may disclose information where required by law. We never sell or rent personal data.
Retention and security
Enquiry records are kept for as long as needed to serve the business relationship and meet legal record-keeping requirements, then deleted. Data is transmitted over HTTPS and access is limited to staff who need it to respond to you.
Your rights
You may request a copy of the personal data we hold about you, ask us to correct it, or ask us to delete it (subject to legal retention requirements). Visitors from the EU/EEA, UK and other regions with data-protection laws may exercise the rights provided by those laws, including lodging a complaint with a supervisory authority.
Contact
For any privacy question or request, email [email protected] or write to: SOWELLE, Zhongshan, Guangdong, China. We reply within 5 business days.
